Many of your questions are most likely answered below. Please take a minute to review our Frequently Asked Questions:
Q: What is Housing 1000?
A: Housing 1000 is a local campaign in Santa Clara County to house 1,000 chronically homeless men and women by 2013. The goal is to prioritize case management services for those people that have been on the streets the longest, are suffering from chronic health issues and are vulnerable to dying on the streets. Case managers will work with Housing 1000 clients to develop a housing plan.
Q: How can I be surveyed?
A: If you are working with a Case Manager, ask them to administer the Housing 1000 Vulnerability Index survey using HMIS. If your Case Manager does not know how to administer the survey, they can sign up for a training. If you don’t have a Case Manager, you can be surveyed on Fridays from 9am to 11:30am at the Silicon Valley Independent Living Center, 2202 N. First Street, San Jose, 95131. Please call 408-894-9041 to make an appointment. Please note that being surveyed for Housing 1000 does not mean you have been assigned a case manager or are guaranteed housing. We encourage everyone who is surveyed for Housing 1000 to continue working with their Case Managers, outreach workers, and other agencies to find housing.
Q: How does the Housing 1000 survey process work?
A: One of the campaign goals is to know every homeless person’s name and face in Santa Clara County. When you are surveyed for Housing 1000, your name and information are included in the Housing 1000 database. The Care Coordination Project pulls names from the Housing 1000 Registry list and provides clients with case management services. Being surveyed for Housing 1000 does not mean you have been assigned a case manager or are guaranteed housing. We encourage all clients that are surveyed for Housing 1000 to continue working with staff from homeless service agencies and/or outreach workers to find housing through all available programs.
Q: I have already been surveyed by Housing 1000, what is next?
A: There is no need to be surveyed again unless your contact information changes. If your contact information changes, please inform your service provider and they can update your information on the Housing 1000 survey form via the HMIS database. If you have been surveyed and there is a case management slot available, we will call you. Please be aware that the Housing 1000 survey is used to identify the most vulnerable in our community. There are a limited number of case management slots available and not everyone who is surveyed will be able to receive this service.
Q: Where am I on the Housing 1000 Registry? What is my number on the list?
A: To date, over 2,500 surveys have been conducted. Surveys are being conducted on a continuous basis by Case Managers throughout the County and different survey events. As a result, the “number” on the list is continually changing. With limited resources, we are not able to provide a status to the more than 2,500 homeless people (and growing) that have been surveyed, especially given that that “number” may change from day-to-day as more people are surveyed. Please be aware that the goal of Housing 1000 is to prioritize services for those people that have been on the streets the longest and are vulnerable to dying on the streets. There are a limited number of case management slots available and not everyone who is surveyed will be able to receive this service.
Q: But my local service provider/Case Manager is not aware of Housing 1000 and has not heard about the surveys.
A: Please tell your Case Manager to contact the Community Technology Alliance at (408) 437-8800 so they can be trained on how to administer the Housing 1000 Vulnerability Index survey using the Help Management Information System (HMIS). We are working to make the administration of Housing 1000 surveys standard practice at assessment and/or intake for all providers that serve homeless clients.
Q: Who is prioritized for housing through Housing 1000?
A: Case management services are prioritized for those people that have been on the streets the longest, are suffering from chronic health issues and are vulnerable to dying on the streets. The screening tool that is used is from the national 100,000 Homes Campaign. Case Managers will work with Housing 1000 clients to develop a housing plan.
Q: Does Housing 1000 serve families?
A: Yes.
Q: How can I apply to have a Case Manager assigned to me?
A: Clients are eligible for case management after they have been surveyed for Housing 1000 and a case management slot becomes available. Please be aware that Housing 1000 partners are working with a variety of stakeholders to bring on as many case management resources as possible to help more clients through Housing 1000.
Q: What does it mean to ben enrolled in the Care Coordination Project?
A: Once a case management slot becomes available, clients are engaged by Case Managers from one of our partner agencies. The first step is for the client to enroll in the Care Coordination Project (CCP). CCP clients receive intensive case management services and have Case Managers that work with them to develop a housing plan. In addition, Case Managers connect clients to medical resources and help them become more self-sufficient.
Q: Is this a housing voucher program?
A: No. Housing 1000 utilizes a variety of resources and housing subsidies to house clients.
Q: Where can I live with my voucher?
A: Housing 1000 is not a voucher program. Clients can live anyplace in Santa Clara County where we can help them find affordable, decent and safe housing. The majority of our clients live in studios or one-bedroom apartments.
Q: I know of a homeless person in need, how can I help them?
A: If they are homeless in San Jose, please call the Homeless Helpline at 408-510-7600. Their goal is to respond to all phone calls within one business day. They connect homeless people with emergency housing, case management, food, and other resources.
Still have questions? Send us a note.
